For your security: Relax! Check first, then pay. Please beware of fake payment requests relating to hotel bookings, which may arrive via WhatsApp or email. Urgent requests and threats of cancellation are warning signs – matching booking details do not prove authenticity. Do not rush to pay a suspicious request – find out how to verify our messages: INFOPAGE.
Information about a security incident that occurred at an external guest management portal in mid-October is available here: MORE INFO.
